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From RTP and volatility on the slots side to rollover and Asian handicap on the sportsbook side, this glossary covers the language you will actually see inside your account.
When you can read an RTP figure or understand what a rollover condition actually requires, the lobby stops feeling like a maze. A slot with high volatility pays differently from a low-volatility one — knowing that upfront changes which game you open first.
The 7joy lobby uses specific vocabulary in four distinct areas. Knowing which family a term belongs to tells you exactly which screen to look at when you encounter it.
RTP, volatility, paylines, multiplier and RNG appear on individual game pages and sometimes in the information panel inside a slot or crash round. Open a game, then tap the info icon to see what the provider has published for that title.
Over/under, Asian handicap, decimal odds and match handicap all live inside the sportsbook bet slip. Cricket markets — including BPL and international fixtures — use these terms directly on the market row before you confirm a selection.
Deposit, withdrawal, settlement, e-wallet, and wallet verification describe the steps inside your account's cashier section. When you add funds via Nagad, Rocket or Bank Transfer, the cashier screen shows the current step and any pending status for that transaction.
Rollover, turnover, wagering requirement and qualifying bet are shown on the terms attached to any active information. Read them before opting in — rollover tells you how many times a credited amount must be wagered before withdrawal is available.
The six terms below are the ones you will encounter in nearly every slot, live table or crash game session. Each definition is written for practical use, not for academic reading.
RTP stands for Return to Player — it is the theoretical percentage of all wagered money a game pays back over a very large number of rounds.
House edge is the mathematical advantage the platform holds over the player on any given game or bet type.
Volatility describes how a slot distributes its payouts. High volatility means larger wins arrive less frequently; low volatility means smaller wins arrive more often. The setting does not change the overall RTP — it only affects the size and spacing of individual wins.
A wager or turnover requirement is a condition attached to a credited amount, stating how many times that amount must be staked across qualifying games before it can be withdrawn. The multiplier and eligible game list are set out in the information's own terms.
In slots, a jackpot refers to a prize-style feature cap — the highest possible award that particular game's feature round can produce. Some titles call these fixed jackpots; others use a progressive pool that grows with wagers. RTP information applies to the base game separately.
A live dealer game streams a real human dealer from a studio to your screen. You place bets through an on-screen interface while watching the actual cards, roul
These six terms cover the sportsbook, cashier and account verification areas — the language you encounter when placing a cricket bet, moving money via Rocket, or completing your account setup for the first time.
Asian handicap is a betting market that removes the draw outcome by giving one team a fractional goal or point head start.
Over/under is a market where you predict whether a measurable figure — total runs, total goals or total points — will finish above or below a set line. In BPL cricket betting, for example, the line might be set on total runs in an innings.
Rollover is the number of times a bonus or credited amount must be wagered before it converts to withdrawable funds.
An e-wallet is a mobile-linked digital account used to store and transfer money. On 7joy, Nagad and Rocket are e-wallet options — you initiate a transfer from your wallet app and the cashier section confirms receipt once the transaction settles on the provider's side.
KYC stands for Know Your Customer — it is the identity verification process an account must complete before certain actions, such as first withdrawal, are available.
Settlement period is the time between a bet being placed and the outcome being confirmed and credited to your account balance. For live cricket markets, settlement happens after the specific event resolves — following the rules shown in the sportsbook terms for that market type.
Terms rarely appear in isolation. When you open a slot from Pragmatic Play in the lobby, the information panel may show an RTP figure alongside volatility — those two numbers together tell you rough
Open the information icon inside any Pragmatic Play or PG Soft slot. Where the provider exposes both figures, you see RTP and volatility side by side — that combination tells you the game's payout rhythm before you stake anything.
In the sportsbook, find a BPL or international cricket fixture and open the handicap tab. The fractional head start shown next to each team name is the Asian handicap line — your selection wins if that team covers the spread after the head start is applied.
If a information is active, your account's wallet area shows the current rollover progress as a ratio — amount wagered versus amount required. This updates after each qualifying round, so you can see exactly how far through the condition you are.
When you request a first withdrawal via Rocket or Bank Transfer, the cashier section prompts you through any outstanding KYC steps. Follow the document upload fields shown on that screen — the account cannot process the withdrawal until those steps are complete.
If a definition here does not fully answer what you are seeing on screen, these are the published routes for getting a direct answer from the 7joy support team. Use the route that matches your situation and have your account details ready.
The live chat icon is visible in the lobby footer and on the account page. Open it, describe the term or screen you are looking at, and the support team will walk you through exactly what that feature means in the context of your account.
For longer questions — such as how a specific rollover condition applies to your current information, or what documents satisfy the KYC step — email support gives you a written answer you can refer back to. The address is shown on the contact page.
The help section inside your signed-in account covers common term-related questions about the cashier, wallet verification and information conditions. Check there first for Nagad, Rocket and Bank Transfer transaction questions before opening a support ticket.
These questions cover how the glossary terms connect to specific steps you take inside the lobby, cashier and sportsbook — rather than restating the definitions above.
RTP is displayed only where the game provider has published it. Open the information panel inside the game itself — if the provider has made the figure available, it appears there. We do not add figures the provider has not supplied.
Open your active information in the account wallet area. The terms attached to it list which game categories and market types count toward clearing the rollover. Bets on excluded categories do not reduce the outstanding requirement, so check before placing.
Go to account settings and open the verification section. The status of each document step is shown there — submitted, under review or approved. The cashier will prompt you to complete any outstanding steps before a withdrawal request to Nagad can proceed.
Yes. Open the cricket section of the sportsbook and select an upcoming fixture. Pre-match over/under markets for runs, wickets and other measurable outcomes are listed by market type. Availability depends on the fixture and the market the provider has opened for that event.
After you initiate a Rocket transfer, the cashier section shows the transaction as pending until the settlement step completes. Once the provider confirms receipt, the amount moves to your account balance. The cashier history records the status at each stage for your reference.
No. Each title has its own volatility setting, which the studio sets independently per game. A Habanero slot and a Microgaming slot can both exist in the lobby with different volatility levels — check the information panel inside each individual game rather than assuming studio-level consistency.