Sports / App
Your 7joy account is where your wallet, game history and deposit rails — Nagad, Rocket, Bank Transfer — all come together. Enter your credentials below to reach the lobby directly.
When you open an account with us, you register with a mobile number or email address and set a password you control. Signing in takes you straight to the lobby — slots, live tables and the sportsbook are all one tap away from the home screen. Your account wallet shows your current balance and your last deposit method, so you can see exactly where things stand before you start a session. We keep your session active on the same device until you sign out, which means returning from the lobby to your account page is instant. If you are accessing from a new device, you will be asked to confirm your identity through the details you registered with. Our published support route is available through the Help section inside your signed-in account if anything looks unfamiliar. Account creation is open to eligible users in supported regions — availability depends on your local law and eligible region.
Your registered mobile number or email is your login key. Keep it current in account settings so you can always recover access without contacting support.
Once signed in, your balance and last deposit method appear immediately. No extra navigation needed before you head to the game lobby or initiate a Nagad transfer.
The lobby — slots, live casino, crash games and sports — loads directly after authentication. Switch between categories from the top rail without returning to the home screen.
The Help section inside your signed-in account lists every published contact route. Reach it from the account menu at any point during your session.
Once you are signed in, your account wallet connects to the payment methods configured for Bangladesh. Nagad, Rocket and Bank Transfer are the verified deposit rails available here. Each method appears in the deposit section of your account — select one, follow the fields shown, and the transaction record updates in your wallet history. We do not add processing steps beyond what the payment screen shows you.
Deposit directly from your Nagad mobile wallet. The account deposit screen shows the exact steps and reference details — follow them as displayed and your wallet reflects the transaction once confirmed.
Rocket transfers are supported from your signed-in account. Open the deposit section, select Rocket, and complete the fields shown. Your wallet history logs each transaction with a reference number.
Bank Transfer is available for larger deposits. Account details and transfer instructions are shown inside the deposit screen after login. Follow the reference format exactly to match the transaction to your wallet.
A quick check before you enter your credentials saves time and keeps your account secure. Confirm you are on the right domain, have your registered contact details to hand, know your password, and have your account identity details ready in case a new-device check is triggered. These four points cover the most common reasons a login attempt stalls.
Make sure the address bar shows 7joy before entering any credentials. Bookmarking the correct URL directly from your browser is the simplest way to avoid landing on an unrelated page.
Your login ID is the mobile number or email you used at registration. If you have changed either since then, update your account details while signed in so future logins work without friction.
Have your current password available. If you have forgotten it, use the account recovery path on the login page rather than attempting multiple incorrect entries, which may temporarily restrict access.
Signing in from a device you have not used before may prompt an identity check using your registered details. Keep those details consistent with what you submitted at registration.
If you cannot sign in, the account recovery path is on the login page itself — look for the recovery link below the password field. The steps shown there guide you through confirming your registered contact details. Follow exactly what the recovery screen asks; the instructions vary depending on whether you registered with a mobile number or an email address. Do not attempt to create a second account if your first is inaccessible — our support team can locate your original account using your registered details. Reach support through the Help link on the login page or through the published contact route inside any signed-in session. Recovery requests are handled through that channel, not through social media. Once access is restored, we recommend updating your password from the account settings page and confirming your registered contact details are current.
The recovery link sits below the password field on the login page. Select it and follow the on-screen fields — do not close the browser tab mid-process.
The recovery screen asks for the contact details you registered with. Enter them exactly as submitted at sign-up; mismatches will stall the process.
If the recovery screen cannot verify your details, reach the support team through the Help link on the login page. Have your registered contact details ready to share.
Once back in your account, go to account settings and update your password. Confirm your registered mobile number or email is still current to avoid the same issue next time.
Every published support route is accessible from inside your signed-in account or from the login page itself. Use the channel that matches your situation — live chat for quick questions, the Help section for account-specific issues, and the contact form for anything that needs a written record.
The live chat button appears on the login page and inside your signed-in account. Use it for login questions, wallet queries or anything that needs a quick back-and-forth response.
The Help section inside your account lists answers to common login, deposit and account questions. It is the first place to check before opening a support ticket for a known issue.
For account recovery or issues that need documentation, the contact form creates a written record. Access it from the Help section on the login page or inside your signed-in account.
Account security at 7joy is built around the details you control — your registered contact, your password and the device you sign in from. We publish our privacy policy and terms in the footer of every page, including the login page, so you can review them before creating an account. Access and eligibility depend on your local law and eligible region; check those documents for the specifics that apply to you.
Our privacy policy and terms of use are linked in the footer of the login page. Read them before registering — they cover how your account data is handled and what the access conditions are for your region.
Always confirm the address bar shows 7joy before entering credentials. The correct domain is the first and simplest check you can make to protect your account details.
Your registered contact details and password are editable from account settings while signed in. Keeping them current is the most effective way to maintain uninterrupted access and a working recovery path.
If something looks wrong with your account, the published support route — accessible from the Help section — is the correct channel. Do not share account credentials through any other route.
Answers to the questions we hear most often about signing in, account access and what to do when something does not work as expected.
You log in with the mobile number or email address you registered with, plus your password. If you registered with a mobile number, use that — not an email — and vice versa. Keep your registered contact current in account settings so it always works.
Use the recovery link on the login page, below the password field. Follow the steps shown — they ask you to confirm your registered contact details. If the recovery screen cannot verify your details, contact support through the Help link on the login page.
Signing in from a new device may trigger an identity check using your registered details. Enter them exactly as you submitted at registration. If the check fails, the support team can help you verify your account through the published contact route.
Yes. The login page and full account — wallet, lobby, deposit section — work in a mobile browser without a separate download. Open 7joy in your phone browser, sign in, and the lobby loads directly. Your Nagad or Rocket deposit options are in the account wallet section.
After signing in, open the deposit section in your account wallet. Select Nagad or Rocket from the available methods, then follow the fields and reference details shown on screen. Your wallet history updates once the transaction is confirmed on the payment side.
Access and eligibility depend on your local law and the eligible regions listed in our terms. Review the terms linked in the footer of the login page before registering to confirm the conditions that apply to your location.